Terms of Service

Agreement

These Terms of Service govern access to and use of MyRoll, including the public website, workspaces, HR workflows, payroll readiness tools, and AI-assisted features.

By creating an account, accessing a workspace, or using MyRoll on behalf of an organization, you confirm that you have authority to accept these Terms for yourself or that organization.

The Service

MyRoll provides workflow software for employee records, leave, attendance, claims, approvals, audit trails, and payroll preparation. MyRoll is not a payroll bureau, employer of record, accounting firm, law firm, or tax adviser.

Customers remain responsible for verifying payroll, employment, tax, statutory, and compliance outcomes before acting on information prepared in the service.

Accounts and Workspaces

• You must provide accurate account information and keep login credentials secure.
• Workspace owners and administrators are responsible for inviting the right users, assigning appropriate permissions, and removing access when it is no longer needed.
• You are responsible for activity under your account unless the activity results from MyRoll's failure to meet its security obligations.

Customer Data

Customer Data means information that users submit, upload, generate, or store in a MyRoll workspace, including employee records, leave, attendance, claims, approval decisions, documents, payroll preparation data, comments, and audit activity.

Customers retain ownership of Customer Data. MyRoll may use Customer Data only to provide, secure, support, improve, and operate the service, comply with law, and follow authorized customer instructions.

Acceptable Use

• Do not use MyRoll to break the law, infringe rights, upload malware, attack the service, bypass security controls, or access data without authorization.
• Do not upload personal information that is not reasonably needed for HR, payroll preparation, compliance, support, or the customer workflow being performed.
• Do not use AI-assisted features to make automated employment, disciplinary, payroll, benefits, or legal decisions without appropriate human review.

AI-Assisted Features

AI-assisted features can summarize workflow state, draft suggestions, and explain blockers. Outputs may be incomplete or incorrect and must be reviewed by qualified users before relying on them.

MyRoll may limit, suspend, or modify AI features to protect security, privacy, reliability, or compliance. Sensitive writes should remain subject to permissions, approvals, and audit trails.

Third-Party Services

MyRoll may rely on third-party services for hosting, authentication, storage, email, analytics, security, support, AI infrastructure, and other operational needs. Third-party services may have their own terms and policies.

Customers are responsible for integrations, exports, uploads, and downstream use of data outside MyRoll once performed by authorized users.

Fees and Changes

If MyRoll offers paid plans, fees, billing cycles, taxes, renewal terms, and cancellation rights will be described in the applicable order form, checkout, invoice, or plan terms.

We may change the service over time, including adding, removing, or modifying features. We will try to avoid changes that materially reduce core paid functionality without notice or a reasonable alternative.

Confidentiality and Security

Each party should protect non-public business, employee, payroll, technical, and commercial information received through the service with reasonable care and use it only for the purpose of the relationship.

MyRoll will maintain reasonable safeguards for the service. Customers are responsible for endpoint security, account management, user training, and accurate data entry within their own organization.

Suspension and Termination

We may suspend access if needed to prevent harm, protect the service, address legal risk, investigate misuse, or respond to non-payment on a paid plan. We will use reasonable efforts to limit suspension to the affected account or workspace when practical.

Either party may stop using MyRoll. After termination, customer access, export options, deletion timing, backup retention, and audit log preservation may depend on the account status, legal obligations, and product capabilities.

Disclaimers and Liability

MyRoll is provided as workflow software. Except where prohibited by law or stated in a signed agreement, the service is provided without warranties that it will be uninterrupted, error-free, or fit for every customer requirement.

To the maximum extent permitted by law, MyRoll will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data, except where the law does not allow those limits.

Contact

Questions about these Terms can be sent to hello@myroll.app. Notices should include the account, workspace, and issue involved so we can respond effectively.